What are the responsibilities and job description for the Assistant-Office Operations - Part Time 26 hrs/week - Days - Southfield position at Henry Ford Health System?
Shift: Days 7:30 AM - 4:30 PM
GENERAL SUMMARY:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- Excellent customer service skills and attention to detail.
- Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed.
- Familiarity with medical office workflows preferred.
- Ability to function collaboratively in a team setting.
- Familiarity with medical terminology preferred.
- Comfortable with technology in office setting.
Additional Information
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
Case Management Social Worker - Part Time 20 hrs./week - Days - Southfield
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