What are the responsibilities and job description for the ER Admitting Clerk position at Hereford Regional Medical Center?
Job Summary:
Provides indirect patient care in the Emergency Department. Meets the communication needs of the patient/family, departmental staff and medical staff. Implements directions from physicians and nursing staff.
Demonstrates Competency in the Following Areas:
Logs all patients in the Emergency Department logbook.
Enters and verifies orders in the computer system. Documents the time orders were placed in the computer on Emergency Department Record.
Communicates appropriately and clearly to charge nurse, coworkers and physicians.
Consults other departments, as appropriate, to provide for an interdisciplinary approach to the patient’s needs when requested by charge nurse.
Demonstrates an ability to be flexible, organized and function under stressful situations.
Treats patients and their families with respect and dignity.
Interacts professionally with patients and their families and provides explanations and verbal reassurance as necessary.
Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Maintains age specific safety precautions.
Obtains appropriate staff to assist in the care of the patient when requested by charge nurse.
Maintains good working relationships both within in the department and with other departments.
Meets current standards and policies in documentation.
Answers telephone and intercom in a polite manner and communicates information to the appropriate personnel or family.
Manages and operates equipment safely and correctly.
Participates in performance improvement activities.
Maintains regulatory requirements, nursing and hospital policies and procedures and standards, including infection control, safety regulations and guidelines.
Maintains an accurate and orderly filing system.
Performs other related duties as assigned or requested.
Performs chart audits on previous shifts documentation for correctness
Performs nursing chart audits prior to chart being broken down for medical records
Leadership Commitment:
Supports the Service Excellence Initiative in achieving annual patient and employee Satisfaction goals.
Participates in Service Improvement/Lean Projects for the department and engages staff to participate; ensures follow through to completion
Actively participates in patient satisfaction initiatives to ensure quality patient care and a positive patient experience
Regulatory Requirements:
High school graduate or equivalent and preferred with one (1) year experience in an acute care hospital.
Language Skills:
Able to communicate effectively in English, both verbally and in writing.
Additional languages preferred.
Skills:
Basic computer knowledge.
Medical terminology course preferred
BENEFITS:
Medical, Vision and Dental Plan
Group Life Insurance
Short Term and Long Term Disability
Retirement Plan
Personal Paid Time Off
Sick Pay