What are the responsibilities and job description for the Sr. Customer Insights Analyst position at Hertz Local Edition?
A Day in the Life:
A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.
What You’ll Do:
- The role primarily consists of analyses of large data sets and business trends to provide insights.
- Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.
- Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.
- Service cross-functional peers and leaders with timely and impactful analyses
- As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.
- Seek and explore new opportunities that will drive meaningful impact.
- Develop new measurement and KPIs to effectively quantify business impact and/or success.
- Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.
- Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.
