What are the responsibilities and job description for the Accounts Receivable and Customer Credit Supervisor position at HEWLETT AUTO GROUP?
Job Details
Description
Don Hewlett Chevrolet Buick is currently accepting applications for an Accounts Receivable and Customer Credit Supervisor to join our Hewlett Parts Center.
Our Hewlett Parts Center continues to rank top 10 in the nation in parts and accessories. We are people-oriented company that is committed to providing high levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity, and dedication of our employees. We are looking for focused, self-motivated team members with strong work ethic and verbal communication skills
Essential Duties
- Customer Account Management
Review customer credit applications, establish account terms and set up new accounts
Monitor customer account performance and compliance with credit policies
Revise customer account terms.
Manage customer inquiries and claims and resolve account issues
Establish relationships with key customer accounts
- Billing
Supervise preparation and delivery of customer invoices
Manage customer billing issues and customer training toward self sufficiency
- Accounts Receivable
Supervise the accurate and timely receipt and posting of all payments
Coordinate and reconcile customer payments retrieved by delivery vendors
- Collections
Monitor all customer account aging and payment status
Perform periodic customer account credit risk assessments
Supervise communication with delinquent customers and in-house sales staff
Supervise collection efforts in accordance with collection policies
- Management and Reporting
Develop and implement improved processes for account management, billing and collections, and customer satisfaction
Supervise, coach and train employees toward peak performance in a high volume atmosphere
Prepare and issue monthly reports to management with action recommendations including write offs
Coordinate activities with Controller and accounting personnel
Qualifications
- Bachelor or Associates Degree Preferred
- 4 years of accounting or accounts receivable experience
- 2 years of management experience preferred
- Automotive Dealership experience preferred
- CDK management system experience preferred
Benefits
- Medical, Dental and Vision Insurance as well as other ancillary products
- 401(k) retirement and savings plan with employer matching funds
- Paid Time Off and Holidays
- Employee Discounts on all services
- Employee Assistance Program
**All applicants must demonstrate the ability to pass pre-employment testing to include background check and drug screen**
The Hewlett Family of Dealerships provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sec, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
