What are the responsibilities and job description for the Director of Inside Sales position at HexArmor?
COMPANY SUMMARY
HexArmor® is a leader in developing some of the most advanced PPE solutions for your hands, eyes, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to deliver innovative and effective PPE solutions to keep workers safe, and have done so, breaking new ground in cut, puncture, needle, and abrasion resistance, all without sacrificing dexterity.
JOB SUMMARY
The Director of Inside Sales will report to the Vice President of Global Sales and be an integral piece to helping grow an already established organization in the PPE Industry. They will help lead the Account Executive Team to develop new business, grow existing business, and support customer relationships. A successful candidate will have excellent leadership and organizational skills and experience in leading an inside sales department. This person will also be expected to develop knowledge of our products, the applications, and industries we serve. They must be proficient in Salesforce.com CRM, and competent in Excel, PowerPoint, Word, and other tools. This person will have 2 direct reports (Associate Sales Managers) with 20 indirect reports (Account Executives).
LOCATION
Onsite at HexArmor corporate headquarters in Grand Rapids, Michigan
JOB RESPONSIBILITIES
- Manage, motivate, and lead a team of Account Executives and Associate Inside Sales Managers to achieve sales goals.
- Review metrics to identify challenges/opportunities and celebrate successes.
- Establish and monitor department’s metrics and KPI’s while ensuring accurate and timely reporting to senior management.
- Play a critical role in recruiting, interviewing, and hiring Account Executives and Associate Inside Sales Managers.
- Utilize company sales tools and evaluate regularly to maximize use and effectiveness.
- Maximize employee efficiency and effectiveness, developing weekly, monthly, and quarterly targets and expectations.
- Collaborate with the field sales leaders to define, plan, and meet joint sales targets, along with other departments.
- Provide sales and product training and performance coaching to the team and individuals.
- Help to lead onboarding efforts of individuals new to the department.
- Evaluate and improve inside sales processes by understanding best practices across industries and evolving as needed.
- Attend career fairs to recruit top talent for summer intern program and entry level sales roles.
- Occasional participation in regional or national industry trade shows.
EDUCATION REQUIREMENTS
- Bachelor’s degree required.
- Sales certification or training preferred.
QUALIFICATIONS
- 5-10 years of overall business experience required.
- Minimum of 2-5 years of managing and leading teams.
- Proven track record of success in a high-energy, monthly results driven sales culture.
- Excellent organizational skills.
- Business orientation and background in managing to both revenue and efficiency targets.
- Data-oriented and metrics-focused mindset.
- Desire and ability to work in a fast-paced environment and be part of a high-performance team.
- Previous experience using a CRM system, preferably salesforce.com.
COMPENSATION
- Base variable based on experience.
ADDITIONAL BENEFITS
- Full Medical, Dental, and Vision Insurance
- 401k Match
- Paid Time Off and Holiday Vacation
- Opportunity to keep people safe with a premium product
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HexArmor we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **