Team Member

Responsibilities include, but not limited to:

• SMILING all the time
• Excellent communication skills, Makes eye contact with our guests when speaking or being spoken to ? Has a hospitality FIRST focused attitude, being energetic and enthusiastic
• Assists in maintaining store cleanliness, organization and merchandising
• Adherence to all cash register operations (POS), policy/store standards
• Knowledgeable of all menu and product information
• Communicates guest requests to management.
• Ethical Conduct
• Issue receipts, refunds, credits or change due to customers
• Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Strong sales skills, Strong work ethic, Team player
• Maintains a professional, neat and clean appearance
• Ability to work under pressure – can handle a “rush” Strong time management skills
• Takes direction well
• Proper packing of guests’ orders & ensures that all supplies are included in the final packing
• Greeting and thanking customers in a friendly way
• Excellent Phone etiquette
• Able to input Delivery orders, perfectly pack bags for delivery, manage delivery staff

 Professionalism and Expectations:

• 100% accuracy and excellence 100% of the time at 100% volume of business
• Expresses ideas and conveys information clearly, effectively and professionally
• Able to troubleshoot any problems that may arise during service

 TEAM = “Together Everyone Achieves More!”