What are the responsibilities and job description for the Baggage Service Agent position at HHS?
Baggage Service Agent
- Wage: $16/hour
- Full-time and part-time positions available
- Day/Evening/Night shifts available
- Background check, drug screen, and proof of employment eligibility required
- Location: Delta Air Lines Cargo Memphis - AVN
We’re looking for friendly, compassionate, team players to join our baggage service team!
Keep the airport baggage claim area neat and organized while assisting customers to find lost luggage. Provide excellent service for every customer to support a positive airport experience.
Responsibilities
- Direct customers to the correct baggage carousel and assist with locating luggage
- Log and organized all unclaimed baggage
- Read and evaluate bag tags to ensure the correct bags are processed
- Assist with loading bags onto conveyor belts and moving bags as needed
- Return empty baggage tubs and other equipment to the proper storage area
- Follow all HHS and regulatory procedures and best practices
- Assist team members and management as needed to help the department operate efficiently
Requirements
- Must be at least 18 years old
- Communicate effectively in English and work well in a team environment
- Must practice good personal hygiene, be neatly groomed, and be in uniform
- Preferred: Customer service experience (aviation, airline)
Physical Requirements
- Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift
- Ability to lift up to 70 pounds
- Pushing and pulling carts or equipment (over 100 lb.) on tile and carpeted floors continuously throughout a shift
- Must be able to operate equipment necessary to perform essential functions of the job
Benefits
We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.
- Paid Time Off
- Medical
- Dental
- 401K
- Short Term Disability
- Voluntary Life
- Safety Incentive Program
Important to Know
- Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S.
- Veterans and candidates with military experience are encouraged to apply.
- HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
About HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
Experience:
- Baggage Agent: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person