Systems Administrator

A Systems Administrator at Hidden Level will have broad responsibilities and use their skills, technical expertise and latest tools and technologies to create and maintain a secure and functional environment(s) for the company.

In this role, you can expect to… 

Take administrative responsibility for the configuration, maintenance, and operation of computer systems, network infrastructure and servers: 

• Expand, improve and administer a computer and server configuration and management solution and develop associated processes. 
• Configure, install, and manage desktop and laptop computers, servers, networks, and other critical components. 
• Determine and implement appropriate group policies to manage access, system updates, anti-virus, and threat management solutions, and more. 
• Assist with managing Mobile Device Management and Mobile Application Management solutions to all company assets.
• Improve and maintain a secure and efficient network supporting physical and cloud infrastructure. 

Act as a Cyber and Information Security Analyst to protect IT infrastructure and intellectual property from threats: 

• Stay current and provide situational awareness on the threat landscape and the techniques, tactics and procedures associated with specific threats 
• Perform security risk assessments relative to current threats and recommend changes to procedures and systems in response 
• Implement the modifications and upgrades to infrastructure, policies, and solutions needed to adapt to existing and emerging security risks 
• Collaborate with Engineering, DevOps, and other stakeholders on the security and best practices for cloud-based systems and their access controls  
• Experience with NIST 800-53 or NIST 800-171 compliance, either supporting or implementing controls

Work in a motivated, cross-disciplinary team environment: 

• Be a part of a small, dedicated team passionate about solving challenging problems and delivering results 
• Collaborate and work with all members of the company to find solutions that meet the needs of everyone 
• Help guide sensible IT decisions by working with management and teammates to create an environment of trust and productivity  

A successful candidate may have...  

• Bachelor’s degree in Information Technology or applicable technology or engineering degree or certifications from a trusted and accredited institution. 
• 5 years related professional experience including hands-on system administration and network administration experience. 
• Ability to work in a fast-paced environment and overcome technical challenges through teamwork and collaboration. 
• Excellent written and oral communication skills, coupled with the ability to listen, question, and understand stakeholder needs. 
• Deep knowledge of IT best practices, industry standards, policies, and regulations  
• A keen attention to detail and great project management skills, including organization, planning, time management and prioritization.  
• Experienced using Windows, Apple and Linux operating systems, a plus
• Experience with Python, PowerShell and other programming languages, a plus.
• Experience with networking, both supporting physical, virtual and cloud infrastructure.
• Experience with or a drive to learn: 
  1. Certification programs such as FedRAMP, SOC-2, and similar
  2. US export regulations 
  3. Cloud-based servers and solutions and their security strengths and weaknesses 

Hidden Level Benefits:  

• Flexible Time Off  
• 401(k) with employer contribution  
• Potential Stock Options Package  
• Health Care Insurance  
• Company paid Life Insurance  
• Company paid Short- and Long-Term Disability Insurance  

Please Note: The United States Government has limited access to Hidden Levels’ technology. Non-United States’ citizens who do not hold a Green Card cannot be granted access to certain technology. As a result, only United States citizens and non-United States citizens holding a Green Card can be considered for this position due to this national security designation.