Demo

Retail Sales Associate

Highbrow
Portland, ME Full Time
POSTED ON 8/5/2025 CLOSED ON 9/14/2025

What are the responsibilities and job description for the Retail Sales Associate position at Highbrow?

Considering a career in Cannabis? At Highbrow we are looking for motivated candidates to join our team as Retail Sales & Service Associates at our Portland, Maine location. We are seeking a highly motivated, compassionate, and positive individual who can create a welcoming and exceptional experience for our customers. As the first point of contact for our clients, you'll play a crucial role in guiding them through their cannabis journey, offering support and insights tailored to their needs.

Who are we?

Highbrow is a Maine-owned, full-service craft cannabis dispensary dedicated to delivering an exceptional experience and premium products to all our patients and customers. Cannabis is our passion, and we take pride in driving innovation within Maine’s cannabis community. If you share our commitment to quality and creativity, we invite you to join our team and become part of our story as we continue to grow!

What will this role do?

The main responsibilities of the Retail Sales & Service Associate include interacting, educating, and advising customers face-to-face and on the phone, assisting with inventory, interacting with local service providers and recommending solutions to the customer.

Required Skills

  • Outstanding in-person and and phone customer service/sales skills
  • Ability to communicate clearly and calmly in a positive and informative manner
  • Thriving to perform job duties in a fast-paced work environment
  • Demonstrated proactivity, flexibility, adaptability, and multi-tasking
  • Ability to maintain confidentiality and ethical conduct
  • Skills in accurate cash management and inventory control
  • Proficient computer skills
  • Ability to focus; attention to detail
  • Ability to work effectively as part of a team

Required Education

  • High school diploma or equivalent

Required Experience

  • 2 years experience in a fast-paced client-service intensive industry—hospitality and retail backgrounds preferred
  • Computer operations necessary for running an office/retail center (POS systems; office equipment such as copiers/telephone systems)
  • Basic inventory and cash handling skills
  • IIC / RIC card preferred

Physical Requirements

  • Ability to spend extended time standing, walking, bending, and reaching
  • Reliable transportation
  • Must be 21 years or older

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Application Question(s):

  • To work in the cannabis industry you must be 21 , please confirm you are over 21.

Ability to Commute:

  • Portland, ME 04101 (Required)

Ability to Relocate:

  • Portland, ME 04101: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19

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