Front Desk Recepiontist

Description

At Wayne Oral & Maxillofacial Surgery, our patients are at the heart of everything we do. From the moment they walk through our doors, our team is committed to creating a calm, welcoming, and professional environment where patients feel supported and heard. As our Front Desk Receptionist, you’ll be the first point of contact and an essential member of our patient-focused team.

We are looking for a skilled and compassionate receptionist with prior dental or oral surgery experience who thrives in a fast-paced clinical environment and values clear communication, organization, and teamwork.

Responsibilities

• Warmly welcome and check in patients and visitors with professionalism.
• Manage incoming phone calls, provide accurate information, and route inquiries as needed.
• Schedule and confirm appointments, ensuring a smooth patient flow.
• Verify insurance coverage and benefits; collect and accurately post payments.
• Prepare treatment estimates and submit prior authorizations.
• Maintain accurate patient records and notations in the practice management system.
• Collaborate with referring offices and ensure timely, effective communication.
• Reconcile daily deposits and generate related reports.
• Support patients by answering questions and guiding them through the administrative process.
  
  

Requirements

• 1 years of experience in a dental or oral surgery front desk role preferred
• Medical or dental front office experience required
• High school diploma or equivalent
• Outstanding customer service and interpersonal skills
• Ability to multitask in a detail-oriented, high-volume environment
• Proficiency in Microsoft Office and dental/medical electronic records systems
• Professional appearance, positive attitude, and strong communication skills
  
  

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (PTO)
• 401(k) with Company Match