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Host

HighTide Hospitality
Charlotte, NC Full Time
POSTED ON 3/12/2024 CLOSED ON 5/10/2024

What are the responsibilities and job description for the Host position at HighTide Hospitality?

Working for High Tide Hospitality has several benefits:

  • Diverse and inclusive culture: The company is committed to hiring individuals from various backgrounds and building a culture that values diversity. This creates an environment where everyone feels valued and included.

  • Core principles: High Tide Hospitality values principles such as hospitality, curiosity, community, and profitability. By working for this company, you can align yourself with these values and contribute to creating a positive and welcoming atmosphere.

  • Competitive wages: High volume restaurants often require hard work, but they also offer the potential for higher earnings. Working in such an environment can be financially rewarding.

  • Flexible scheduling: High Tide Hospitality offers flexible scheduling options, which are beneficial for individuals who may have other commitments or responsibilities outside of work.

  • Employee benefits: The company recognizes the importance of showing appreciation to its team members. They offer various benefits such as employee and family meal discounts, gear and equipment benefits, and confidential inquiries, among others.

Overall, working for High Tide Hospitality can provide a fulfilling work environment that values diversity, offers competitive wages, and provides various benefits to its employees.

Se habla español también!

 

Host Job Description

Why is a host/ hostess job so important to the success of a restaurant?

They often control the entire flow of the restaurant and can set the tone for the diners' complete experience, ensuring that they walk in and walk out feeling important and seen.  We aim to exceed expectations and with that, seek individuals who can manage the front door with confidence, professionalism, and genuine kindness.

 

Host responsibilities include, but are not limited to:

 

  • Welcome guests to the restaurant.

  • Provide accurate wait times and monitor waiting lists.

  • Manage reservations.

  • Escort customers to assigned dining or bar areas.

  • Provide menus and announce the Waiter/Waitress’s name.

  • Bid farewell to customers upon their departure.

  • Coordinate with wait staff about available seating options

  • Maintain a clean reception area.

  • Cater to guests who require extra attention (e.g., children, elderly)

  • Answer incoming calls and address customers’ queries.

  • Assist wait staff as needed.

 

*A host or hostess job is a great option for both entry-level and experienced hospitality staff.

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