What are the responsibilities and job description for the Regional Director of Clinical Operations position at Hill Valley Healthcare?
ESSENTIAL DUTIES AND RESPONSIBILITIES
Must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties as assigned. Performs standardized facility visits to ensure compliance with Federal and State regulations and Company policy and procedures. Performs quality assessment and assurance functions, including but not limited to regulatory compliance rounds to monitor performance and to continuously improve quality.
Monitors, consults, and makes effective recommendations of modifications to existing facility processes, systems, policies, and practices that assure efficient, effective, and compliant performance. Develops action plans and assists facility management in overseeing implementation. Works in coordination with the Regional/ Operations Team. A key member of the Regional Team.
Must have a good working knowledge of the RAI process, current knowledge of Medicaid, Medicare payments systems, budgets, and resource management. Understands clinical issues related to resident liability losses and risk management. Proven decision-making and analytical skills. Ability to work independently with minimal supervision and guidance.
Assists with implementation of programs to gather and analyze data for trends and to institute actions to resolve problems promptly. Reports and makes recommendations to appropriate persons.
Participates with the team in survey processes by instructing staff regarding conduct and disclosure, reporting, being always present while surveyors are on-site, directing prompt responses to requests for information, and undertaking corrective action, if appropriate.
Ability to read and interpret technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from residents, regulatory agencies, or members of the business community. Ability to present information to management effectively.
Able to relate positively, favorably, and cooperatively with others.
Able to travel extensively and work on-site in numerous facilities.
Maintains and updates current skills and knowledge through continuing education and inservice programs.
Carries out responsibilities in compliance with federal, state, local laws, and regulations, and with company philosophy, policies, and procedures.
Must speak, understand, and read the English language to the extent necessary to care for residents safely and properly.
Excellent interpersonal skills with a positive attitude and a high level of energy and enthusiasm. Ability to organize, document, and implement detailed programs. Good verbal and written communication skills.
Other Duties as Assigned.
This position requires standing, sitting, stooping, pushing, pulling, lifting to 25 pounds or more, bending, climbing, twisting upper body, walking, running, carrying, listening, talking, use of telephone, and exposure to medical equipment and persons with risk of illness.
SUPERVISORY RESPONSIBILITIES: Indirectly supervises employees of nursing departments and carries out supervisory responsibilities in accordance with the company and facility policies, practices, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Indirect supervisor of nurse, program, activity, and other assistants as their job functions relate to resident care. Must consistently use discretion and independent judgment.
Job Requirements EDUCATION and/or EXPERIENCE: Completion of a Registered Nurse program. Effective leadership and computer skills. Two or more years’ experience preferred. Meets state and federal requirements.