What are the responsibilities and job description for the Project Advisor (In Home Plumbing/HVAC/Electrical Sales) position at Hiller Plumbing, Heating, Cooling & Electrical?
Hiller is the region's premiere provider of residential and commercial plumbing, heating, cooling & Electrical services. Recently named the Best in Business, with over 600 trucks and more than 800 associates, Hiller has offered a 100% satisfaction guarantee and the highest quality installation, service, and repair since 1990.
The role of Project Advisor is to work with new and existing customers by conducting in-home sales consultation through the assessment of the homeowner’s needs while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.
Benefits:
Company Vehicle & Fuel Card
Paid Training
Bonus Opportunities
Company provided cell phone
401k matching
Employee Discount
Friends & Family Discount
Free Tele-Health on Day 1!
Medical, Dental & Vision Insurance
Long & Short Term Disability
Company paid Life Insurance Policy
Spouse and dependent Life Insurance Policies
Flex Spending Accounts - Medical and Dependent Care
Company paid vacation/holidays
Direct Deposit
Weekly paychecks
Job Responsibilities:
Follow-up on sales leads and lists, both technician and self-generated.
Perform a complete customer needs survey on every call.
Educate new and existing customers on service offerings utilizing the Company’s Sales System.
Maintain a closing ratio:
Generated leads – 70% or higher.
Marketing leads – 50% of higher.
Recommend solutions and link customer objections to a total value solution and competitive advantage.
Demonstrates technical expertise and maintains high degree of credibility.
Positively and credibly influence service strategies with the homeowner.
Prepare estimates for contracts and proposals.
Effectively write and present proposals.
Address any resistance, negotiate value and close the sale.
Maintain an average sales price set forth by the brand.
Complete all paperwork accurately and timely on all leads.
Prepare financing paperwork and collect payments.
Must be accessible by phone at all times, other than scheduled vacations.
Perform other duties as assigned.
\nKnowledge, Skills and Abilities:
3 or more years of experience in plumbing, HVAC, or electrical preferred.
Knowledge of industry equipment, field concepts, practices, procedures, tools and equipment.
Previous experience in service agreement sales and estimating.
Strong relationship building skills, customer focused and disciplined.
Strong negotiation and influencing skills.
Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook and Access.
Requirements:
High School Diploma or GED.
Associate’s degree in related field preferred.
Valid driver’s license, and approved to drive by Company’s insurance carrier.
#HillerSP
We sincerely thank all applicants in advance for submitting their interest in this position.
Hiller is an EEOC employer.
Applicants will be required to undergo pre-employment drug screens and background checks.
Apply today if you have what it takes to be a part of the industry's best team in the home service industry!