What are the responsibilities and job description for the Medical Office Receptionist | Casual | Hillsdale Hospital Clinics position at Hillsdale Hospital?
Work Schedule
Casual| Hours will vary
Why Hillsdale Hospital
- Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
- Additionally, Hillsdale Hospital is a 2023 Healthcare Top Workplaces winner! We are one of less than 200 healthcare organizations nationwide to be named to the list by Energage. This marks the organization’s third Top Workplace win in the past year, including recognition as a 2022 Detroit Free Press Top Workplace in Michigan last November and 2023 Top Workplace USA in February. Our work environment has been recognized statewide, nationally and now nationally within our unique industry.
Requirements
- High school diploma or equivalent required
- Previous medical office experience and knowledge of medical terminology desirable; however, we may be willing to train someone with strong computer and customer service skills and an interest in and aptitude for a career in healthcare
- Knowledge of insurance and disability forms processing and FMLA regulations is helpful
- Solid computer skills including outlook for email, spreadsheets and data presentation
Responsibilities
- Greets patients, answers phone, maintains and prepares the office for daily activities; assists in the ordering and stocking of supplies
- Advises patients of billing policies, collects payments, and maintains a cash drawer
- Completes FMLA / disability paperwork and medical record requests
- Prepares daily payment log and submits information to patient accounts and fiscal department
- Manages daily incoming and outgoing correspondence such as faxes and emails, and facilitates incoming and outgoing referrals
