What are the responsibilities and job description for the Hotel Front Desk Supervisor position at Hilton DFW Lakes?
Job Description
SUMMARY
Responsible for overseeing the operations of the Front desk including supervising, training, and evaluating Front Desk Agents. Ensure that all procedures are performed to the hotel’s standards. Perform the daily responsibilities of a Front Desk Agent and assist where necessary to ensure optimum service to guest, visitors and all departments. Direct performance of staff and follow up with corrections where needed.
EDUCATION and/or EXPERIENCE
Must have a minimum of 1 year hotel front desk supervisory experience . Knowledge of HPMS
Only those with the required supervisory experience will be considered for an interview.
Job Type: Full-time
Salary: $19 an hour
We offer an excellent benefits package which includes:
Medical, dental, vision, prescription, disability and life insurance.
Employer matched 401 K
Vacation, sick and holiday pay
Outstanding Employee rate hotel discounts in all Hilton family of hotels
Free Meals
Free Parking
Daily Pay, allowing team members to access their earnings when needed.
Quorum Hotels and Resorts is an equal opportunity employer.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19
