What are the responsibilities and job description for the Guest Service Representative position at Hilton Garden Inn Portland Downtown Waterfront?
We are looking for a fun, and friendly person to round out our amazing welcoming committee at the Front Desk. Offering flexible work schedules, stable employment, and growth for those interested in getting their foot in the door.
Great travel benefits! Must be able to work weekends, looking for both AM and PM shift availability.
A top-rated, an award-winning hotel, we strive to not only sustain our excellent reputation but to further elevate it! As Portland’s closest hotel to the bustling waterfront, our busy location provides consistent hours year-round and offers great perks like Hilton hotel discounts around the world, free parking, opportunities to join engaged committees within our hotel, and bonus programs for employees who provide great service and stand out with our guests.
Our diverse team is built with people who demonstrate high levels of customer service, communicate effectively with guests and team members, and follow instructions. We look for new candidates who can learn quickly, pay attention to the detail, and maintain composure when working under pressure. We believe in promoting internal candidates, as evidenced by our management & supervisory team members who worked hard to take their careers to the next level.
Pay starting at $18 per hour, same day pay available
This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is a great resume builder!
When you join Olympia Hotel Management you become part of a culture where our employees and guests are our top priority. Our employee's approach their work with passion, enthusiasm, and attention to customer satisfaction. They also champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $18