What are the responsibilities and job description for the Manager Housekeeping position at Hilton Grand Vacations?
Envision working at a seafront resort on Myrtle Beach’s Grand Strand, with attractions such as Broadway at the Beach within two miles. Hilton Grand Vacations is looking for a skilled leader to coordinate the daily operations at our Anderson Ocean resort.
We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for guests visiting our resort!
Why do Team Members Like Working for us:
- Day One benefits
- Generous Paid Time Off Program and Sick days
- Daily Pay - get your earned pay any time before payday
- 401(k) program with company match
- Employee Stock Purchase Program with a 15% discount
- Discounted Hilton hotel rates worldwide
- Tuition reimbursement
- Recognition Programs and Rewards
- Numerous learning and career advancement opportunities
Schedule Details: Our Housekeeping Department operates 7 days per week, including holidays
What will I be doing?
As a Housekeeping Manager you would be responsible for executing your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards:
- Routinely inspects units to ensure they are in compliance with the standards of cleanliness set by the department. Ensures equipment, supplies, and storage are accurately locked and secured.
- Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned. This includes but is not limited to: guest rooms, public common areas, outdoor areas, offices, etc.
- Assist with hiring, supervising, adapting and training of all staff under the direction of the Housekeeping Department and assist with administrative tasks associated with maintaining accurate documentation, such as payroll timekeeping records, staff schedules, vacation hours, etc.
- Investigates accidents and initiates accident reports. Confer with Executive Housekeeper and HR Business Partner for corrective action as required.
- Advises management of any unresolved problems or concerns.
- Ensures departmental employees wear accurate designated uniforms at all times.
- Maintain and promote continuous communication and hospitality service among all members of the department, resort, and region.
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
- High School/GED
- 3-5 years of related experience
- 2 years of Supervisory experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and to receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request an accommodation.
Salary : $36,200 - $45,800
