Demo

Manager Operational Reporting

Hilton Grand Vacations
Orlando, FL Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Manager Operational Reporting position at Hilton Grand Vacations?

The Manager of Advanced Analytics for Information Management & Analytics creates, analyzes, and presents operational and financial performance reporting for leadership and other key stakeholders. This role is essential in driving data-driven decision-making and ensuring the financial health and growth of the company.

Here’s Why You Will Love It Here

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

Position Summary

  • Leverage big data using SQL and Excel to glean and communicate high-level insights:
  • Model customer lifetime value and develop ROI models and sensitivities for new product and program initiatives.
  • Create complex financial models in Excel for profitability calculations and cost-benefit analysis.
  • Translate large data insights into fact-based recommendations that allow business partners to make informed decisions, such as quantifying how different features impact customer lifetime value.
  • Utilize pivot tables and charting in Excel and prepare well-formulated and professional PowerPoint presentations.
  • Provide key stakeholders with a central point of contact to address reporting and analysis needs:
  • Front-to-back management of ad-hoc requests for operational and financial reporting.
  • Prepare, maintain, and distribute regular operational and financial reporting and analysis packages with meaningful commentary.
  • Deliver oral and written presentations to key stakeholders and the organization regarding prepared analytics.
  • Conduct financial variance and forecasting analysis to support strategic planning and performance management.
  • Assist leadership in project management, status updates, and coordination activities:
  • Collaborate across IM&A teams to ensure the progress of critical initiatives.
  • Provide regular updates on project progress and milestones to ensure alignment with organizational goals.
  • Support project-based initiatives and perform other duties as assigned.
  • Drive strategic innovation and lead the evolution of analytics capabilities:
  • Identify and implement new value-adding operational and financial analytics, integrating data science principles into existing deliverables.
  • Develop strategies and direction for the evolution of reporting systems to support organizational objectives.
  • Participate in data governance to define new metrics, maintain metadata, manage reporting hierarchies, and improve data quality.
  • Lead and mentor a team of analysts in the development, enhancement, and maintenance of reporting and analytics solutions.
  • Recruit, hire, train, and develop top analytical talent to build a high-performing team.
  • Advance analytics integration and cross-functional impact:
  • Develop and execute a long-term strategy to embed analytics and data science into core deliverables and decision-making processes.
  • Integrate advanced analytics, algorithms, and models into BI tools such as Cognos and Tableau, using R or similar languages.
  • Drive new analytics initiatives, create impactful metrics, and connect operational analytics to financial outcomes.
  • Conduct ad hoc analysis to address evolving business needs and support cross-functional initiatives.
    • Bachelor’s Degree
Required Qualifications

  • Previous experience in a leadership position for a Reporting or Business Intelligence Team
  • Minimum of 5 years of experience in positions of analytics, reporting, or finance
  • Minimum of 1 year experience in SQL, intermediate
  • Advanced Excel skills required, excluding VBA, with proficiency in Pivot Tables, Charting, and financial modeling
  • Experience in putting together PowerPoint presentations.
  • Experience delivering insights and recommendations based on analysis.

Ability to communicate effectively in English, both verbally and in written form.

Preferred Qualifications

  • Timeshare industry experience
  • Experience in hospitality highly preferred.
  • Experience in Power BI, SmartView and IBM Cognos preferred.
  • 7-10 years of prior financial analysis experience

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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