Tour Guide Action Line

We are seeking high-energy personalities that have a passion for working with new potential clients and helping our new owners make memories by enjoying vacations!

Why Team Members Like Working for us:

• $16/hour plus additional compensation
• Excellent health care options (medical, dental, and vision)
• 401(k) with Employer matching
• Employee Stock Purchase Program
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• The industries top training in a lively environment
• Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
• Perks at Work Discount Program
• And so much more

What will I be doing?

As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:

• Apply Company presentation products and concepts during discussions with clients while touring campus locations.
• Present vacation ownership product information accurately to clients as provided on the approved Company’s fact sheet.
• Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence).
• Participate in department meetings for key information on HGV products and related updates.
• Promote a positive work environment and adhere to Company core values and policies.
• Perform other reasonable duties as assigned by Management based upon business needs.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• 1 year(s) of proven sales experience
• Working independently as well as in a team environment to meet performance metrics associated with the position
• Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment
• Obtain a California Real Estate license within the first 6 months of employment
• Work a flexible work schedule including nights, weekends, and holidays
• High school diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 2 years of sales experience with the ability to close high-end sales
• BA/BS Bachelors Degree

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.