Demo

Tour Guide In House

Hilton Grand Vacations
Sedona, AZ Full Time
POSTED ON 6/13/2024 CLOSED ON 8/12/2024

What are the responsibilities and job description for the Tour Guide In House position at Hilton Grand Vacations?

Job Description

HGV is now offering first day Benefits!

Grow a remarkable sales career here – in a place where you’re supported and rewarded for always giving it your all, surrounded by others that give the same. It’s nothing short of a life-changing opportunity. One that will make you happy about what you sell and how you sell it, with integrity, confidence, and pride.

We are seeking high-energy personalities that have a passion for working with new potential clients and helping our new owners make memories by enjoying vacations.

What will I be doing?

As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:

  • Apply Company presentation products and concepts during discussions with clients while touring campus locations.
  • Present vacation ownership product information accurately to clients as provided on the approved Company’s fact sheet.
  • Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence).
  • Participate in department meetings for key information on HGV products and related updates.
  • Promote a positive work environment and adhere to Company core values and policies.
  • Perform other reasonable duties as assigned by Management based upon business needs.

Why Team Members Like Working for us:

  • Excellent earnings package with uncapped commissions.
  • Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
  • Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
  • Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
  • All new hires are automatically enrolled in the HGV matching Retirement Savings Plan.
  • Internal career mobility with a growing company.
  • Industry-leading training, top notch technology and continuous support.
  • And so much more!
Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • 1 year(s) of proven sales experience
  • Working independently as well as in a team environment to meet performance metrics associated with the position
  • Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment
  • Obtain an Arizona Real Estate license within the first 6 months of employment
  • Work a flexible work schedule including nights, weekends, and holidays
  • High school diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 2 years of sales experience with the ability to close high-end sales
  • BA/BS Bachelors Degree

We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

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