What are the responsibilities and job description for the Room Inspector position at Hilton Head Island Beach & Tennis Resort?
Summary/Objective
The Housekeeping Inspector is responsible for examining guest rooms and public areas for cleanliness and maintenance issues prior to guests’ arrival. Records inspection results and works with other team members to resolve any deficiencies. Acts as primary liaison between the housekeeping team and other staff to ensure rooms are ready for guests. Acts as a service role model and resolves guest complaints as needed.
Essential Functions
- Greet guests in a friendly, courteous and professional manner.
- Thoroughly inspect guest rooms to ensure cleanliness standards are met. Update appropriate team members of the status of each guest room.
- Document the results of the room inspections, resolve deficiencies, and write work orders for maintenance issues. Inspect for any damage and immediately report to the manager.
- Aid in budget control through monitoring the use of linen, supplies, and equipment.
- Maintains key control policies.
- Maintain a clean and organized work area.
- Promptly resolves any guest complaints or issues.
- Reports any unsafe work conditions to the supervisor.
- Effective communicator to other team members.
- Properly record, stores and disposes of all lost and found articles (items left in guestrooms).
- Knowledge of OSHA and safety standards within the housekeeping department.
Competencies
- Time Management.
- Project Management.
- Initiative.
Work Environment
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud.Position Type/Expected Hours of Work
This position regularly requires long hours and frequent weekend work.
Travel
No travel is expected for this position.
Required Education and Experience
High School Diploma
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18