What are the responsibilities and job description for the Houseperson position at Hilton Mystic?
What you will be doing...
As a houseperson, you would be responsible for stripping rooms, cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Clean designated areas including, but not limited to, restrooms, public areas and offices
- Strip guest rooms
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
- Greet guests in a friendly manner
- Report maintenance deficiencies and items in need of repair
- Stock and maintain supply rooms, as needed
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
- Deliver guest requests and assist in cleaning guest rooms, as needed
The ideal candidate for this position
- Required education:
- High school or equivalent
- Desired experience:
- Customer Service: 1 year
- Hotel: 1 year
- Housekeeping/houseperson: 1 year
Benefits
- On the 1st of the month following 60 days of employment:
- Medical (Full Time Employees Only)
- Dental
- Vision
- Life & Accidental Death Insurance
- Accident Insurance
- Cancer Insurance
- Disability Insurance
- Term Life / Whole Life Insurance
- Paid Vacation Time - 1 Week upon 1 year of service (Full Time Employees Only)
- Paid Personal Time - 12 days per year; accrued at the rate of 1 day per calendar month. (Full Time Employees Only)
- Access to discounted room rates worldwide with the GoHilton Team Member Travel Program.