Housekeeping Control Clerk - Hilton Waikoloa Village

Hourly wage range:  $20.53 - $22.82

Hilton Waikoloa Village is Hawaii Island's only 62-acre property with 1,240 guest rooms, 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. Come and join the team TODAY!

A Housekeeping Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally.

·        Classification: Full Time (5 days open scheduling availability needed.)

·        Shift: Various-Working hours will vary between 5am-10pm daily (weekends/holidays included).

What will I be doing?

A Housekeeping Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Answer the telephone courteously and professionally. Remember “ALOHA” and “MAHALO”. 
• Dispatch incoming calls accordingly.
• Coordinates Housekeeping room status with previous shift Clerk and continue communication with the Front Office Control clerks through the day/night.
• Assist in key control and inventory.

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

·        Access to your pay when you need it through DailyPay

·        Health insurance 

·        Career growth and development 

·        Team Member Resource Groups

·        Recognition and rewards programs

·        Go Hilton travel discount program 

·        Best-in-Class Paid Time Off (PTO)  

·        Supportive parental leave

·        Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·        Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.

EDUCATION

High school diploma or equivalent preferred.

LICENSES OR CERTIFICATES

CPR certification and/or First Aid training preferred.

GROOMING

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Understanding of English language.

NOTICE

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Exceptional follow-through skills.
• Thorough communication skills.
• Capable to adjusting to various job task.
• Good interpersonal skills.
• Organized clerical skills.
• Highly motivated.
• Able to work under pressure.
• Remain professional at all times.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Salary : $21 - $23