Receptionist

Investment management firm is seeking a Receptionist with exceptional multi-tasking skills for their Corporate Services Department to provide professional level support services to staff, clients, and vendors in the Los Angeles office. This role will represent the firm by acting as the first point of contact with visiting clients and vendors to ensure a warm welcome and a smooth experience. The role also entails answering, screening, and directing phone calls to the appropriate departments and individuals at the firm. The Receptionist role additionally provides administrative support to professionals, including a range of responsibilities such as managing calendars, coordinating travel, and coordinating expense reports, to supplement general front desk responsibilities.

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES

• Open and close front desk and monitor the reception area during assigned shift
• Act as a "go to" point of contact for clients and guests, welcoming them to the firm in a professional manner and connecting them with their Company point of contact
• Assist as needed with conference room allocation decision-making and coordinate with external catering companies where needed to provide catering for meetings
• Submit facility and technology requests as needed for items that need to be addressed
• Answer a high volume of reception desk calls and emails and route them to the appropriate parties
• Provide ongoing administrative support to a set of professionals, including calendaring, expense reports, phone coverage and travel booking, as well as other support needs as required
• Work collaboratively with other administrative staff to provide backup coverage, as needed
• Work independently and prioritize tasks with a high level of attention to detail
• Demonstrate a strong understanding of front desk responsibilities and procedures, with the ability to contribute to ongoing process improvement discussions

QUALIFICATIONS

• Bachelor’s degree or equivalent work experience required
• 2-3 years of experience in a receptionist or administrative role is required, preferably in a corporate environment
• Knowledge of Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
• Positive attitude
• Excellent telephone etiquette
• Professional demeanor and appearance
• Ability to provide exemplary service to clients and co-workers
• Excellent verbal and written communication skills
• Well-organized, with strong attention to detail
• Ability to prioritize work and handling multiple tasks simultaneously
• Flexibility in terms of accepting process changes, variable work volume and new ideas
• A team player with the ability to work with diverse personalities