What are the responsibilities and job description for the Cash Collector position at Hired by Matrix, Inc?
At-a-Glance:
Are you ready to build your career by joining an international fire, HVAC and security equipment company. If so, our client is hiring a Cash Collector.
Position Type:
Contract
Onsite
Required:
If you think you'd be a good match, submit your resume and reach out to Sparsh at (862) 895-5696 to learn more.
#HbM6349
Are you ready to build your career by joining an international fire, HVAC and security equipment company. If so, our client is hiring a Cash Collector.
Position Type:
Contract
Onsite
Required:
- 5-7 years of experience required in North America/Canada Collections.
- Proficient in both verbal & written communication with excellent American pronunciation.
- Proficiency in GETPAID/Collection tools
- System knowledge in ERP, Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.
- Work experience in a shared service contact center in mandatory
- Driving to the other offices when necessary for collaboration and training.
- Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
- Analyze accounts and achieve collection targets as per Dialer Strategy
- Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
- Manage collections and provide early stage customer service to avoid any customer complaints.
- Coordinate with cash applications team for accurate application of funds and remittance advice.
- Work on disputes of assigned portfolio to drive resolution/closure.
- Work on unapplied cash of assigned portfolio.
- Manage portfolio review calls with internal/external stakeholders.
- Process adjustments, write off, netting requests, refunds
- Account Reconciliations
- Maintain daily adherence as per business requirements
- Analyzing daily AR reports to drive cash collection
If you think you'd be a good match, submit your resume and reach out to Sparsh at (862) 895-5696 to learn more.
#HbM6349
Salary : $20 - $25