Product Manager (Loyalty)

Product Manager - Loyalty Programs

New York, NY - Hybrid

Long-term ongoing Contract

Job Description :

• We currently have an exciting opportunity for a highly motivated, strategic, and experienced Product Manager to join the Global Loyalty Product Team. This Team is responsible for all aspects of the Loyalty Product, including developing, launching, and continuously enhancing our global Loyalty capabilities. As an omnichannel Product that spans free standing stores, brand.com, and other purchasing channels, we work cross-functionally and cross-brand to create a best-in-class Loyalty offering for our Consumers.
• You will be responsible for delivering outcomes based on key Loyalty objectives in a fast-paced, results-driven, and highly matrixed environment. This role will work closely with Global Brand, User Research, Product UX & Design, Brand Creative, Data Science, Technology, and additional business stakeholders to drive the product lifecycle from ideation to launch. This role is responsible for partnering closely with international regional teams to understand the competitive landscapes, opportunities, and nuances of each region and market, leveraging this knowledge to impact the products at both the global and local level. The ideal candidate has hands-on experience interpreting and leveraging business objectives, customer data, and Ecommerce metrics to develop, implement, and maintain loyalty programs that engage and move customers through the CRM lifecycle from acquisition to long-term advocacy, ultimately driving incremental sales and deepening brand loyalty.
• This individual should be a self-starter who possesses an acute attention to detail, strong communication skills, and experience driving initiatives from start to finish with a high level of organization and sense of accountability.

Key Responsibilities :

Basic Qualifications