What are the responsibilities and job description for the Workplace service Coordinator position at HireTalent, LLC?
Job Description
Title: Workplace service Coordinator
Location: Chicago IL
Duration: 6 months
About ***:
*** is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?
The Workplace Facilities Coordinator will provide report to the Associate Manager of Facilities for the Chicago office and assist with operational activities in maintenance and operations, event setup, vendor oversight, equipment and supplies, occupancy planning and proactively develop and maintain good customer service. Salesforce is also moving to a new office at 333 W Wolf Point and this position will assist with the move and setup of the new office!
* Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
* Conduct daily walkthroughs to ensure clean and organized office.
* Respond to all work orders in a timely manner, ensuring excellent customer service.
* Identify opportunities for improved operation and service excellence, making recommendations inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
* Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
* Provide information and direction to vendors, porter staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
* Assist in the procurement of vendors and services as required.
* Provide coordination and support events, meeting and conference facilities as required.
* Other duties that may include but are not limited to- reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
* Ensure that facilities problems are identified and repaired quickly, will ensure that building management is delivering quality services, and will make sure that all internal customer demands are being met.
* Facilitate daily deliverables for internal SFDC employees’ requests, including furniture (tables, chairs, filing cabinets) replacements/needs and building requests (Temperature adjustments-HVAC, key duplication, lighting, etc.)
Required Skills/Experience:
* Minimum 1-3 years of related hands-on Facilities experience required
* Self starter; handles self with minimal supervision and is pro-active
* Ability to plan and organize work in the required areas;
* Being able to establish and maintain cooperative working relationships
* Excellent interpersonal communication skills
* Proficient at using the Microsoft Office Suite and Google Docs
* Must be willing/able to learn and use our internal *** software application
* Customer service experience preferred
* Must have a great can do attitude and willingness to complete the job
* Must be able to comfortable lift at least 35 lbs
Salary : $20 - $25