What are the responsibilities and job description for the Shelter Monitor position at His Hope Ministries?
About us
His Hope Ministries is shelter that seeks to provide shelter to homeless. His Hope Ministries is a 501(c)3 that offers a variety of programs. We serve five counties on Maryland’s Eastern shore. Our services include:
· Emergency shelter: Open from September to April. Shelter, meals, case management and services
· Street Outreach: Staff coordinates with local police and other entities to help individuals get off the street, by providing emergency shelter and case management services.
· Youth Programs: Shelter, and Case Management for unaccompanied youth from 13-24
· Rapid Rehousing and case management
Our daily operations administrative office is located at our HHM Resource Center,
About us
His Hope Ministries is a small business in Denton, MD. We are professional, agile and client-centric.
His Hope Ministries seeks to provide a safe and nurturing environment for men, women, and children in a housing crisis. As a representative of His Hope Ministries, the Shelter Support Specialist team member is critical in meeting this goal and is responsible for all guests and the facility's safety.
*Please note: Seasonal Employee during the seasonal operation of the His Hope Ministries Shelter, tentatively beginning of September through end of April.
Responsibilities & Duties
- Oversee the shelter’s day-to-day operations during scheduled shift designated by the Shelter Director and Executive Director.
- Monitor the shelter building, guests, and grounds during on-duty hours.
- Prepares and serves meals in compliance with most up-to-date safety procedures as needed.
- Respond to client concerns that arise and mediate as necessary.
- Ensure compliance with guest policies outlined in the Guest Handbook
- Assist guests who come in after hours with approval (meal, etc.)
- Call emergency services and first responders in the event of an emergency. Execute the Emergency Plan as necessary. Contact Shelter Director.
- Monitor shelter supplies and food items to identify and remove expired or spoiled items.
- Completes Daily checklists as assigned.
- Stay informed of shelter updates and trainings by reading emails.
- Engage in cleaning and janitorial duties to uphold cleanliness and sanitary standards daily.
- Meet with Shelter Director individually and attend staff meetings as scheduled.
- Participates in training in core areas including Substance Abuse, Behavioral Health, Stress Management, De-Escalation, Cultural Competency, First Aid and CPR, Narcan Administration, ADA Compliance, etc.
- Complete incident report forms immediately as needed and gives to the Shelter Director
- Provides Grievance form to guest to complete if there is a problem or complaint and then immediately send to Shelter Director.
- Provide access to medications and supplies as needed.
- Other duties as assigned.
Requirements & Qualifications
- A commitment to the Christ- centered mission and activities of His Hope Ministries.
- Reliable and dependable.
- Must pass a background check.
- Possession of a valid Maryland Driver’s License, if transporting guests.
- Able to enforce rules and procedures firmly but in a kind and respectful manner.
- Good crisis intervention skills
- Interacts will all visitors to the shelter.
- Must be a high school graduate or equivalent, with at least one year of social service preferred.
- Able to speak Spanish is a plus but not a requirement.
Core Training Requirements
· Participate in training in core areas, including Substance Abuse, Behavioral Health, Stress Management, De-Escalation, Cultural Competency, First Aid and CPR, Naloxone Administration, and ADA Compliance.
· Additional training as mandated by policy, best practice, or the law.
Our work environment includes:
- On-the-job training
- Regular social events
Job Type: Part-time
Pay: $17.50 - $18.50 per hour
Expected hours: No more than 25 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends only
Work Location: In person
Salary : $18 - $19