Client Implementations Strategy & Communications Lead, VP - Hybrid

Job Description

The Client Implementations Strategy & Communications Lead will work closely with the Head of Securities Services Client Implementations in order to develop and execute the organizational strategy. Communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. They will have significant impact on the area through execution of complex deliverables and provide advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Provide direct support to the Global Head of Client Implementations
• Support the definition of the organization strategy and drive progress against strategic objectives
• Monitor and drive execution of key initiatives relating to governance and organizational change
• Development and preparation of materials for monthly business reviews and key stakeholder updates, including follow-up of actions to closure
• Drive execution of the communications strategy, providing consistent messaging across the organization and embedding our strategic goals in the mind-set of the organization
• Increase employee engagement through execution of the People Strategy
• Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project results, and obtaining buy-in for change.
• Identify opportunities to add value beyond the scope of formal projects.
• Efficiently solve complex, ambiguous problems/situations.
• Multi-tasks productively and reliably, while managing conflicting priorities.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in securities services operation.
• Consulting experience.
• Ability to problem solve, sound business judgment, and demonstrated result orientation.
• Outstanding analytical and quantitative capabilities; history of academic and professional excellence and achievement.
• Creativity and independent thinking;
• Consistently demonstrates clear and concise written and verbal communication
• Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies. Leadership presence; commands respect and will earn trust of senior leaders. Highly motivated and with enthusiasm for Financial Services industry and desire to master the business.
• Highly proficient in MS Powerpoint

Education:

• Bachelor's/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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