What are the responsibilities and job description for the IT Application Manager position at HITACHI ENERGY SERVICES SP. Z O.O.?
Location: Krakow, Lesser Poland, Poland Job ID: R0023797 Date Posted: 2023-09-14 Company Name: HITACHI ENERGY SERVICES SP. Z O.O. Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: Support the application lifecycle and strategy, including planning, development, implementation, and maintenance. Ensure service design alignment with IT standards and best practices. Manage supplier relationships and ensure effective collaboration and communication. Monitor and enforce Service Level Agreements (SLAs) with suppliers and vendors. Oversee Service Catalogue Management to ensure accurate documentation of services provided. Implement and maintain Availability Management processes to ensure high system availability and minimize downtime. Ensure the high quality of service operation by effectively managing incidents, events, and problems. Lead change management activities, including release, deployment, testing, and validation. Manage the configuration of applications and ensure accurate documentation. Promote and ensure high-quality knowledge management practices to facilitate efficient troubleshooting and decision-making. Monitor and control yearly application costs, ensuring they are in line with the allocated budget. Ensure the availability and accuracy of technical documentation for the applications in scope. Collaborate with the Cyber Defense Center to provide Vulnerability Management services, identifying and mitigating potential vulnerabilities in a timely manner. Perform activities required by Internal Controls, particularly in cases where the application is ICOFR (Internal Controls over Financial Reporting) relevant. Maintain close interactions with application owners, fostering strong relationships and effective communication. Drive continuous improvement initiatives to enhance the performance, efficiency, and reliability of applications and related processes. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.