Product Manager

We are looking for a highly motivated and experienced Product Manager to build and enhance the product of the company.

He will be responsible for leading product development, product quality and support, industry and domain knowledge, with the goal of continuous improvement and growth of the company and the team.

This role is integral to the ongoing success and retention of the customers with the company.

• Product development
• Gather, understand, and document customers' business needs by directly engaging the customers or working with implementation teams.
• Create functional and technical designs (including use cases, mockups, process and data flow diagrams, etc.

provide estimates of efforts.

• Guide teams to ensure development is completed per requirements, on time, meeting performance benchmarks, and with quality.
• Ensure product-related documentation and training material are properly created and promptly updated.
• Product quality and support
• Take ownership of product quality.

Identify factors impacting quality and mitigate potential risks.

• Leverage internal programs to deliver product features with the highest quality.
• Serve as escalation point or directly engage in customer support issues.

Deliver resolution per Service Level Agreement.

• Industry and domain
• Under the guidance of Business Unit Leader, move the product forward based on company vision and industry trends.
• Develop strong customer ties and feedback loop.
• Develop a base understanding of pricing and competitive landscape in product offerings.
• Continuous improvement
• Embrace our Continuous Improvement culture in all aspects of product management : feature sets, quality, utilization, competitiveness in the market place, customer success, etc.
• Collaborate with other teams to achieve customer success throughout sales and go live process, and on an ongoing basis.
• Maintain focus on reducing support issues.

Eliminate product bugs and reduce training-related issues by providing intuitive feature sets.

• Guide offshore teams to hone in estimation skills to provide more accurate capacity needs.
• Grow offshore teams to advance their technical, analytic, and leadership skills.
• All other related tasks as directed by the Management.
• Job Requirements
• At least 5 year(s) of working experience in the related field is required for this position.
• Sales / Partner Management background.
• Proven experience working in the same field / industry.
• Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Marketing / Business Development or equivalent.
• Salary
• Php60,000.00 - Php70,000.00 per month

Schedule :

• 8 hour shift

Supplemental Pay :

• 13th month salary

Ability to commute / relocate :

• Mandaue, Cebu : Reliably commute or planning to relocate before starting work (preferred)