Program Supervisor (Crisis Intervention)

Job Description: The Program Supervisor has responsibility for the clinical oversight of his/her designated staff and/or designated shift, as well as providing direct cares services to the extent determined by the Program Coordinator. This position has a part-time supervisory function with some administrative responsibilities. Formal administrative duties and supervision remain the responsibility of the Clinical Coordinator.

Position Type: Full Time - 3rd shift; Tuesday through Saturday with on-call availability

Location: Reading, PA

Pay Rate: $27/hour

Job Functions:

• Possess and apply knowledge of mental illnesses and disabilities, their symptoms, treatment, and social implications
• Provide crisis assessment and support for direct service staff, as necessary, during designated working hours
• Possess and apply knowledge of recovery principles and cultural competency principles
• Ensure all program services are compliant with recovery principles and are culturally competent
• Follow agency policies and procedures to carry out the care and treatment of clients and supervise other staff
• Implement clinical service delivery goals consistent with agency goals and policies/procedures
• Orient new program staff to the agency policy and procedures, the program’s Standard Operating Procedures (SOP), and licensure/regulatory/contractual demands of the program’s clinical services
• Provide routine, quality supervision and consultation to program staff
• Effectively use Word, Excel, Outlook, and MyEvolv
• Provide comprehensive, objective feedback to the program Coordinator regarding the quality of the services offered by employees under his/her supervision as part of 90-day evaluations, annual evaluations, or as otherwise needed
• Complete all personally required training as per Professional Development Plan or as per contractual requirements with agency payers
• Provide quality service delivery as defined by the program description, and best practice standards, and in full compliance with licensure standards
• Maintain quality documentation of service delivery
• Participate in quality improvement initiatives as implemented within his/her respective program or service line
• Report incidents through the incident management system in a timely and effective manner
• Establish and maintain effective working relationships with clients, their families, payers, community support service representatives, and agencies
• Minimize unnecessary program expenses
• Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner
• Complete other responsibilities as assigned by the direct supervisor
• Participate in pieces of training
• Conduct chart reviews
• Perform other duties as assigned

Minimum Requirements:

Education: Bachelor's or Master's degree in psychology, social work, education, or counseling

Experience: Candidates with a Bachelor's Degree require 5 years of experience. Candidates with a Master's degree require 3 years of experience. One year of full-time experience in providing direct mental health services to children, youth, or young adults

Licensure/Certification Requirements: License or Certification preferred, but not required

Required Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

Compensation Package: Chimes-Holcomb offers a generous benefits package to all employees who work a minimum of 30 hours per week. Benefits are available on the first day of a new month after completing 30 days of employment. Health insurance, including a flexible spending account, medical, dental, and vision are included. Paid holidays in addition to earned paid time off, 403(B) with company match, and 1-year salary of life insurance are available as well. Some benefits are available to employees working between 25-29 hours per week. Eligible employees can choose to participate in our transportation subsidy program, disability insurance, employee recognition programs, and referral bonuses.

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey,Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)