What are the responsibilities and job description for the Mazda Technician position at Holiday Automotive?

If you’ve clicked on this listing, you probably already know what an Automotive Technician does. But, being a Technician at Holiday is different than at other shops. Holiday’s award-winning culture emphasizes the importance of respect, teamwork, and appreciation for the things each team member does day-in and day-out. Your role in maintaining and repairing vehicles for our customers is paramount to the customer perception of our entire team and to their family’s safety. Knowing this, Holiday does numerous small and large things to make sure you achieve success; like investing in the latest technical software and equipment, upgrading the facilities for a better work environment, investing in your training, and offering the support of a genuine, caring leadership team.

UP TO $6,000 SIGNING BONUS WITH SUITABLE EXPERIENCE!

Holiday Automotive is an award-winning, family-owned company that is known for upbeat employees who embody a culture of exceptional customer outcomes.

We believe that genuine, engaged, ambitious and friendly team members are the engine of our success.

Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance.

All of this is key to our success and stability, but we wouldn’t have happy, long-term employees without taking care of them with strong income and generous benefits.

You’ll Enjoy Benefits Including

Competitive Sign-On Bonus
Laptop Reimbursement Program
Accelerated Paid Time Off (PTO) Schedule
Ample Medical, Dental, and Vision insurance Options
Locally-managed 401(k) Program with Company Contribution
Health Savings Account with Company Contribution
Flex Spending Options
Life and Disability Insurance Options
Accident, Critical Illness, and Hospital Indemnity Insurance Options
Appealing Employee Discounts on Vehicles, Services, Parts, and Accessories
On-going Training and Education
The Professional Respect of a Caring, Innovative Leadership Team
Fun, Team-Oriented Culture
Gillie Cookies and Other Fun Treats from Time-to-Time

Responsibilities

Performs Work Specified on the Repair Order with Efficiency and in Accordance with Dealership and Manufacturer Standards

Tests Components and Systems Using Diagnostic Tools and Special Service Equipment

Diagnoses, Maintains, and Repairs all Vehicle Systems Including Engine, Transmission, Electrical Steering, Suspension, Brakes, Climate, Computer, and Electronics

Communicates Directly with the Service Advisor to Properly Convey Needs to Customers

Provides an estimate of time needed for additional repairs

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Diagnoses cause of any malfunction and performs repair.

Communicates with parts department to obtain needed parts.

Saves and tags parts of the job if under warranty or if requested by the customer.

Examines assigned vehicle to determine if further safety or service work is required or recommended.

Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

Documents all work performed and recommended on the repair order.

Road tests vehicles when required or refers to the test technician.

Participates in manufacturer-sponsored training programs, schools and events.

Keeps abreast of manufacturer technical bulletins.

Supervises work of any apprentice technicians as assigned.

Reports machinery defects or malfunctions to supervisor.

Ensures that customers' cars are kept clean.

Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Keeps shop area neat and clean.

Qualifications

A Diligent Work Ethic and Upbeat Attitude Make You a Top Candidate

Knowledge in all Aspects of Automotive Repair and Maintenance

Fast Learner with a Problem-Solving Attitude

Valid Driver’s License

A Willingness to Communicate with Customers In-Person and Virtually

Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and / or training; or equivalent combination of education and experience

Automotive Service Excellence (ASE) Certifications

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence

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