What are the responsibilities and job description for the Front Desk Agent position at HOLIDAY INN EXPRESS OF AMERICAN FORK?
Front Desk Associate
HOLIDAY INN EXPRESS AMERICAN FORK a guest service focused hotel is seeking energetic, out-going individuals to join our Front Desk team as a Full-Time Front Desk Associate.
A Front Desk Associate is someone who pays attention to details and provides above & beyond guest services to our hotel guests. They maintain all aspects of the Front Desk operations while demonstrating integrity, accountability, responsibility, multitasking and is a team player.
Front Desk Associate duties, but not limited to:
- Check-in’s and Check-Out’s
- Answering Phone
- Above and Beyond Guest Service
- Clear communication between all departments
- Any other assigned task or project as directed by management.
Reference checks, high school diploma, at least 1-year experience in hospitality preferred but not necessary and/ or at least 2 years’ experience in Customer Service.
Benefits:
- Generous PTO Plan
- Employee Health, Dental, and Vision Benefit packages available after 90 days
- Abundant opportunities for growth and advancement
- Fun events, parties, and activities
- Supportive team and Management team
- Referral Bonuses
- Flexible Scheduling
