What are the responsibilities and job description for the Houseperson position at Holiday Inn Express?
Job Description
Perform preventive and regular maintenance and repairs to all areas of the hotel. Must be available to work 9am-3pm , weekends and holidays
At Holiday Inn Express we want our guests to relax and be themselves which means we need you to:
Be you by being natural, professional and personable in the way you are with people
- Get ready by taking notice and using your knowledge so that you are prepared for anything
Show you care by being thoughtful in the way you welcome and connect with guests
Take action by showing initiative, taking ownership and going the extra mile
DUTIES AND RESPONSIBILITIES
Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests. May require to do Banquet/Meeting set up and clean up for events.
Guest Experience:
Understand and respond to customers needs and ensure a high level of guest satisfaction.
Carryout preventive maintenance program to ensure facility is maintained and in service for our guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems and pools).
Responsible Business:
Maintain and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining green initiatives.
May be responsible for hotel security to minimize risk of theft, crime and other hazards.
Perform other duties as assigned. May also serve as manager on duty.
ACCOUNTABILITY
This is the maintenance job in a small limited-service hotel with a limited range of facilities.
QUALIFICATIONS AND REQUIREMENTS
Handy man experience preferred.
Job Type: Part-time/Full- Time
