What are the responsibilities and job description for the Houseperson - 2025 position at Holland America/Princess Alaska-Yukon Land...?
Description
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
House persons are the foundation of an excellent stay at the property. You provide a pleasant and comfortable experience for guests and team members, ensuring that all our visitors have a clean home-away-from-home. You will be preparing each guest room to be cleaned by the room attendants; supporting the safety standards, and assisting guests as the need arises. The Housekeeping team is made up of a diverse group of inspiring and passionate individuals who have fun working together daily. Finish your day in the afternoon and be able to enjoy adventures in the Midnight Sun!
Responsibilities
- Removing dirty linens and rubbish from guest rooms and transporting it to laundry or dumpsters.
- Delivering amenities and linens to guest rooms or housekeeping closets.
- Communicate with supervisors and other team members for service or technical updates, requests, or concerns.
- Maintain organization for all housekeeping storage areas, ensuring they are clean of clutter and free from cross-contamination.
- Complete regular projects and deep cleaning.
- Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to supervisors while creating memorable moments for our guests.
- Assisting in other areas of housekeeping as needed (cleaning guest rooms, folding laundry).
Requirements
- Must pass a pre-employment background check.
- Minimum age of 18 years is required to reside in company housing, where available.
- Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities:
- Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status
About Holland America/Princess Alaska-Yukon Land Operations
We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
Our teams participate in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
