What are the responsibilities and job description for the Auto Service Writer position at Holland Road Auto Center?
We are looking for a motivated automotive service writer who would serve as a liaison between a technician team and customers. Duties of the Service Writer include ensuring that customers receive the best possible service and that technicians can focus on making necessary repairs. The ideal candidate should have the ability to obtain initial information from the customer to determining and communicating repair costs. In addition, they act as an advocate for customers, helping to eliminate unnecessary delays. If you have previous experience in Auto Service Writing, we’d like to meet you. Ultimately, a successful service writer will have the following skills and abilities:
- Strong listening skills to gather information from customers
- Effective interviewing skills to ask follow-up questions
- Thorough knowledge of automobiles to gather information and discuss vehicles with authority
- Verbal communication skills to explain complex technical problems in simple terms
- Familiarity with database software used for entering customer information
- Arithmetic ability to calculate the total cost of parts and labor when creating estimates
- Organizational skills to keep track of multiple jobs and manage estimates and other paperwork
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
Work Days:
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Virginia Beach, VA 23452: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000