Failure Analysis Tech

Department: Quality

Location: Bowling Green, KY

Reports To: Corporate Director of Quality

Position Summary

The Failure Analysis Technician is a hands-on technical role responsible for investigating product failures across Holley’s diverse portfolio, including EFI systems, ignition components, exhaust products, and other performance upgrades. This position plays a critical role in driving product improvements by identifying root causes of failures and collaborating with engineering, quality, and customer support teams.

Key Responsibilities

• Perform comprehensive failure analysis on returned or tested products, including disassembly, inspection, and documentation.
• Coordinate the Holley Claims process for initial investigation, Data collection and resolution.
• Use appropriate tools (e.g., digital calipers, microscopes, oscilloscopes, multimeters, borescopes) to diagnose issues in electronic, mechanical, and fuel system components.
• Conduct functional tests and simulations to replicate field failures under controlled conditions.
• Work closely with engineering teams to provide actionable insights that support continuous product improvement and reliability.
• Collaborate with warranty and customer support teams to review claims and improve customer satisfaction.
• Prepare technical reports that clearly communicate findings, including high-quality photos, data logs, and conclusions.
• Utilize and contribute to Holley’s failure database to track trends, support corrective actions, and improve product lifecycle performance.
• Support 8D, 5 Whys, and Fishbone (Ishikawa) root cause analysis efforts as part of the quality management system.
• Assist in testing and validation of new designs or revisions, especially in response to identified field failures.
• Promote a culture of quality, accountability, and continuous improvement within the organization.

Qualifications

Required:

• Associate’s degree in Mechanical, Electrical, or Automotive Technology; or equivalent work experience.
• 3 years in failure analysis, quality assurance, technical service, or related field within the automotive or performance aftermarket.
• Knowledge of internal combustion engine systems, including EFI, ignition, exhaust, and fuel delivery.
• Strong analytical and problem-solving skills with hands-on mechanical and electrical aptitude.
• Ability to read technical drawings, schematics, wiring diagrams, and service manuals.
• Excellent written and verbal communication skills for technical reporting and interdepartmental communication.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP and PLM systems a plus.

Preferred:

• Experience with Holley EFI, MSD ignition, or other Holley Performance Brands products.
• Knowledge of ISO 9001 or IATF 16949 quality systems.

Working Conditions

• Based in a shop and lab environment, with occasional exposure to loud noises, fumes, and mechanical hazards.
• Ability to lift 50 lbs and operate standard automotive tools and testing equipment.
• Occasional travel to support manufacturing, supplier visits, or field investigations may be required.