What are the responsibilities and job description for the Customer Service Associate position at HOLLINS MANAGEMENT?
Job Title: Customer Service Associate
FLSA Classification: Non-Exempt (Hourly)
Department: Operations
Reports To: Assistant Store Manager/Store Manager/Regional Area Manager
Are you tired of the same old day-to-day? Are you looking for a new way to take part in your community?
Rebel Convenience Stores is a family-owned business with 30 years of experience, focused on service and community. Now, we’re looking for new faces in Alaska. Join us to create reliable, fun, and friendly experiences for everyone who walks through our doors!
We have part-time and full-time positions available!
Starting January 1, 2025, as part of our team:
$100 90-day sign on bonus, after a full 90 days of employment
$500 sign-on bonus after 6 months of employment,
$500 retention bonus, paid after 1 year
What you will be doing:
The Customer Service Associate (CSA) or cashier, is key to our team, providing personable service, assisting with day to day operations, and monitoring so that our stores remain safe and customer-ready. This position reports directly to the Store Manager and must follow company policies for an organized, clean, and welcoming environment.
- Make Customers Smile: Greet, assist, and handle purchases with a positive vibe—you’ll be the reason they come back!
- Know Your Stuff: Stay up to date on store promotions and product info to help customers find what they need.
- Master the Register: Efficiently operate cash registers and point-of-sale equipment while following proper procedures.
- Keep Things Tidy: Clean and organize the store, restrooms, and outdoor areas (yes, even snow and ice removal in the winter).
- Handle the Food: Operate, clean, and maintain food service equipment to keep everything fresh and safe.
- Stock Like a Pro: Restock shelves, manage coolers/freezers, rotate products, and ensure everything’s in its place.
- Follow the Rules: Stick to safety and security policies, manage age-restricted sales, and keep an eye out for anything suspicious.
- Be a Team Player: Train new hires, handle paperwork, and pitch in wherever you’re needed.
Salary : $100
