What are the responsibilities and job description for the Front Desk Receptionist position at Holliston Pediatric Group?
Holliston Pediatric Group is looking for an outgoing, well organized, and friendly individual to join our Holliston Office as a Front Desk Receptionist. The position requires someone with excellent customer service skills who can make our patients and their families feel respected and valued.
Our Front Desk Receptionist must be able to work in a fast paced environment. The receptionist is responsible for a variety of administrative duties:
Assist in answering phones, registering new patients, booking appointments, and checking in/checking out patients in the office.
Collect payments from patient and families. Assist families with billing questions as needed.
Monitor general voicemail and message boxes within EMR for front desk tasks.
Monitor provider schedules daily to verify insurance eligibility of patients.
The Front Desk Receptionist duties may change as processes are updated.
Candidates should have 2 years of medical office experience and/or customer service experience. EMR experience is a plus.
Position is for 40 hours per week.
Job Type: Full-time
Pay: From $18.00 per hour
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 2 years (Preferred)
Work Location: One location