What are the responsibilities and job description for the Registration Clerk position at Holy Cross Medical Center?
Responsible for accurately gathering demographic and financial information on patients. Inputs information into the computer, issues appropriate cards, identification bands and face sheets. Provides patient with all documentation for admission, including Advance Directive, Admissions Booklet, Notice of Privacy and Passcode. Provides patient education regarding insurance benefits and payment obligation. Collects and accounts for deposits, deductibles and co-pays. Responsible for reviewing with patient any applicable financial assistance information. Ensures accuracy of all duties performed.
Qualifications:
• High School Diploma or GED required.
• 1-3 years experience in a healthcare environment or equivalent education in medical and/or business field preferred. Medical billing collection experience preferred.
• Knowledge of State, Federal and Health Information Portability and Accountability Act (HIPAA) regulations required.
• Excellent Customer Service skills required.
• Communication and organizational skills required.
• Bilingual in English and Spanish preferred.
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office Suite programs required.