Coordinator-Family and Community Engagement

The Family And Community Engagement Coordinator will report to the Director of the Family, Student, and Community Engagement. They will work in collaboration with school-based leaders. Each Family Access & Engagement Coordinator may be expected to work with multiple locations in a flexible schedule, which will require adaptability, resourcefulness, and excellent organizational, communication, and teamwork skills.

The FACE Coordinator will:

• Build school and district capacity to expand and deepen relationships with families.
• Develop key community partnerships to enhance family-school relationships
• Support parent, involvement, voice, and leadership development.
• Lead a District Affinity Group
• Support a Family and Community Connector

The key goals of this position will be to:

• Support parents in strengthening their efforts at home to support their child’s learning
• Build and Support school staff in strengthening family engagement and two-way communication.
• Create and implement a strategy in alignment to the district vision to rebuild trust and strengthen the relationship with HPS families, including increasing opportunities for Family and community voice and leadership.

Responsibilities: FAMILY ENGAGEMENT:

• Implement strategies using the capacity-building Framework to support teachers, school leaders, and other school staff in establishing connections and deepening partnerships with families.
• Design, Implement and facilitate home visiting protocols, modeling of learning strategies, classroom observations by parents, staff understanding of family and community context and resources, etc.
• Design, support, lead and coordinate periodic school-based family activities, such as educational workshops, fun nights, cultural celebrations, community outreach, etc. in collaboration with school leaders and staff in multiple schools
• Enhance parent voice, leadership, and feedback. Support teachers and other school staff to understand family and community context and resources
• Lead the communication with families (including translation and interpretation of family communications, excluding IEPs) as well as in family engagement in school activities
• Assist designated groups of families in need of special support, through light case management, referrals, and liaison work with community agencies
• Manage and support parent volunteers to address school needs and initiatives and develop their leadership skills Lead educational workshops and coaching for parents and volunteers on different subjects, particularly around early literacy, educational policy, and regulations, special education, ELL, parent leadership, etc.
• Implement and strengthen a robust system for regular communications with families, particularly related to navigating the school system, district policies and procedures, events, and opportunities for parent involvement

Responsibilities: COMMUNITY CONNECTIONS & PARTNERSHIPS:

• Develop and Maintain updated HPS resource and information sites as part of the district-wide family resource information system
• Lead Site Councils and Work collaboratively with school PTOs
• Develop and manage key community partnerships that support family engagement Support district-wide collaborations and initiatives to increase family engagement

Responsibilities: POSITIVE SCHOOL CULTURE & CLIMATE:

• Plan, Develop, implement and assess District and school attendance policy communicate with families regarding attendance and punctuality issues, and lead attendance teams.
• Attend training and workshops necessary to perform FACE duties
• Consistently Demonstrate positive interpersonal relationships with students, staff, parents, and community members
• Consistently Demonstrate punctuality, great attendance, and a strong work ethic for all duties assigned
• Other duties as assigned by the FACE Director

Requirements:




• Bachelor’s degree strongly preferred, or 2 years of college-level coursework with 3 years of highly relevant experience or equivalent training in a school, early education, or community agency setting which provides the required knowledge, skills, and abilities to perform essential job functions.
• Bilingual (English/Spanish) with Cultural competence in Puerto Rican/Latino communities
• Genuinely Warm and engaging personality and exceptional interpersonal skills
• Demonstrated working knowledge of community dynamics, resources, services, leaders, and partners as well as Knowledge of community conditions in Holyoke and of the needs of the diverse families residing in Holyoke
• Experience working with families, family programming, and community outreach.
• Demonstrated ability to develop leadership skills in others.
• Excellent proactive oral and written communication skills
• Demonstrated ability to work independently and be a self-initiator
• Demonstrated ability to be flexible and to work and deliver results as part of multiple teams
• Demonstrated ability to work with word processing, spreadsheets, student database, and other office software.

Expectations:

This position is a highly visible position serving the school community and interfacing with families and outside agencies, knowledge of the general school office or professional office environment is expected. This position requires an appreciation, consistent practice, and understanding of customer service, time management, positive interpersonal relationships, and multi-tasking in a service-oriented environment.

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  Demonstrate punctuality, good attendance, solid work planning, and organization, and work ethic for all duties assigned
• Ability to multi-task and flexibility to meet the varying needs of parents, school staff, students, community partners, and office visitors
• Extraordinary attention to detail and follow through to meet deadlines and commitments Commitment to accuracy, timeliness, and attention to detail regarding reporting of attendance, punctuality, and family engagement activities and services
• Ability and commitment to maintaining the confidentiality of data and interactions for students, parents, and staff Ability to exercise judgment, decisiveness, and creativity
• Collect, document and input all data and necessary information requested by school and district administration in an accurate and timely manner
• File, maintain, and set up all in-school family engagement files
• Maintain confidentiality of student data and information Page 3 of 3
• Attend staff, school, and district meetings as required