Client Services Sales Consultant

Home Instead – Montgomery County/DC:

Transform Lives and Your Career: Join Home Instead as a Home Care Sales Consultant (Client Services)

At Home Instead Montgomery County/DC, Your Career is About Making a Difference!

Your Opportunity:

Step into a world where your sales skills do more than just meet targets – they change lives. At Home Instead Montgomery County/DC, we're not just offering a job, but a gateway to making a meaningful difference in the lives of seniors. If you're a sales maverick looking for a career that combines professional triumphs with heartfelt rewards, this is your call to action!

Why You'll Love Working With Us:

• Impact Beyond Sales: Every deal you close brightens a senior's life.
• Career Growth Like No Other: Ascend in your career with a leader in home care.
• Innovative Spirit: Your ideas can shape the future of our sales strategies.
• Balance is Key: Enjoy the freedom of flexible hours that respect your personal life.
• A Culture That Celebrates You: Be part of a team where your work is valued, and your well-being matters.
• Rewarding Pay for Rewarding Work: Earn a salary that appreciates your valuable contributions.
• Training to Excel: Receive top-notch training to enhance your already impressive sales skills.
• Additional Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Summary:

The Home Care Sales Consultant role is an essential part of the Client Services Team.

This is an in-office position located in Rockville, MD with salary plus performance bonus.

In this role, the successful candidate will be responsible for two core areas of Client Services: Client Consultation and Community Outreach.

In the first part of the role, the Home Care Sales Consultant will advise clients and / or their families on the care consultation and onboarding process, making sure that the clients and their families are assured at each step of the journey.

In the second part of the role, the Home Care Sales Consultant will be responsible for assisting with promoting the company in the community to increase awareness build a referral network in the territories.

Core responsibilities:

• Meet sales targets by building relationships with and advising prospective clients and their families.
• Conduct the consultation at the clients home to inform the clients and their families of the process. Meet with the clients and their families to explain services, how we can best help them, and onboard them with the company.
• Respond with timely, clear, and concise communication to all client inquiries.
• Ensure Client onboarding process is completed as per process guidelines.
• Work with the Client Services Team to:
• Research, define and execute innovative ways to increase sales by developing long term relationships with referral providers.
• Represent the company at events, networking groups and other community settings.
• Identify, build, and maintain relationships with referral providers, health care professionals and senior care professionals.
• Visit key identified referral providers using a territory call cycle that has been developed and is constantly refreshed based on market analysis sales plans.
• Diligently prepare for each call or visit to ensure successful outcomes.

Support responsibilities:

• Ensure client onboarding and community outreach processes are followed diligently.
• Timely data entry into company systems.
• Build strong relationships with all company stakeholders: Referral providers, Clients, Admin staff, Caregivers.
• Support company values and goals.
• Create and deliver presentations internally and externally.
• Facilitating introductions between caregivers and clients and delivering necessary supplies and documents to client’s homes.
• Assisting with other key operations activities as well as quality assurance calls and visits to our clients, maintaining, updating, and tracking information in company databases with client information, managing follow-ups promptly, preparing the necessary paperwork for consultations and training, and assist with responding to and resolving client calls and/or concerns.

Requirements:

• Drive and motivation to succeed
• Can-do approach
• Consultative Sales
• Fast learner

Ready to Make a Difference?

If you're looking for a career that offers more than just a paycheck, where you can truly make a difference in your community, apply to join our team at Home Instead Montgomery County/DC. Your journey in transforming lives and elevating your career starts here!

Apply Now and Start Making a Positive Impact Every Day!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person