What are the responsibilities and job description for the Staff Coordinator position at Home Instead?
About Us
At Home Instead, we are redefining long-term care by bringing deeply personalized, 1:1 support to individuals in the comfort of their own homes. We believe aging should be a celebration of life’s journey, enriched by compassion, connection, and creativity. Our mission is to provide care that honors the unique needs and preferences of each individual, creating meaningful experiences for both our clients and care professionals.
Position Overview
We are seeking a Scheduler who is passionate about making a difference in the long-term care industry. This role is vital in ensuring that our clients receive exceptional care by expertly matching them with care professionals who meet their specific needs. The ideal candidate will embrace our core values of compassion, connection, creativity, collaboration, integrity, and accountability, and will thrive in a fast-paced, high-performing team environment.
Key Responsibilities
Salary: $50-55k
Hours: M-F 8a-4:30p
Let’s craft a vision of aging that celebrates life, together!
At Home Instead, we are redefining long-term care by bringing deeply personalized, 1:1 support to individuals in the comfort of their own homes. We believe aging should be a celebration of life’s journey, enriched by compassion, connection, and creativity. Our mission is to provide care that honors the unique needs and preferences of each individual, creating meaningful experiences for both our clients and care professionals.
Position Overview
We are seeking a Scheduler who is passionate about making a difference in the long-term care industry. This role is vital in ensuring that our clients receive exceptional care by expertly matching them with care professionals who meet their specific needs. The ideal candidate will embrace our core values of compassion, connection, creativity, collaboration, integrity, and accountability, and will thrive in a fast-paced, high-performing team environment.
Key Responsibilities
- Coordinate and schedule personalized care services by matching clients with care professionals based on skills, personalities, availability, and location.
- Build strong relationships with clients and care professionals, ensuring a seamless and satisfying care experience.
- Solve scheduling puzzles and address challenges with empathy and creative problem-solving.
- Communicate effectively with clients, families, and care professionals to ensure clarity and satisfaction.
- Maintain accurate records and use scheduling software proficiently.
- Compelling Communicator: You excel in conveying information clearly and effectively.
- Empathetic Listener: You understand the needs and concerns of clients and care professionals.
- High Emotional IQ: You navigate sensitive situations with empathy and understanding.
- Problem Solver: You enjoy the challenge of finding the perfect match and resolving scheduling conflicts.
- Team Player: You thrive in a collaborative environment and contribute to a high-performing team.
- Tech-Savvy: Proficient in Microsoft 365 and eager to learn new software and technology.
- Impactful Work: Be a part of a transformative approach to long-term care.
- Dynamic Environment: Enjoy a fast-paced and fulfilling role with a supportive team.
- Professional Growth: Opportunities to enhance your skills and grow within the organization.
- Meaningful Connections: Build relationships that make a real difference in people’s lives.
Salary: $50-55k
Hours: M-F 8a-4:30p
Let’s craft a vision of aging that celebrates life, together!
Salary : $50,000 - $55,000
