Issue Analyst

Modern Woodmen of America is looking for a customer-focused individual with knowledge of life insurance products to be an Issue Analyst. In this role you would assist our members and field/sales force with the processing of new business, change and correction applications for a variety of life insurance products.

Modern Woodmen of America is the nation’s third largest fraternal benefit society with assets over $17B. Fraternal benefit societies are unique membership organizations with peculiar names that pair the “member owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Reviews application and corresponding documents to determine if proper forms have been submitted and are completed properly.
• Enters necessary application information into the system.
• Applies payments and verifies proper accounting.
• Requests additional information as indicated by underwriting requirements.
• Works with other departments to process applications when necessary.
• Review medical information, lab work, and other documents.
• Approves, rates, or refers applications as determined by underwriting guidelines and departmental procedures. (Must be able to assess the overall case and make an appropriate decision)
• Assists Representatives and other department personnel with any procedural questions or questions on specific cases.
• Prepares certificate for mailing.
• Must be willing to learn mainframe screens, AMT Workflow system, and Accelerated Underwriting Workbench, Auto Assembly Viewer, MIB manual and Reinsurance Guide related to the underwriting process.
• Must be willing to learn certificate provisions, Modern Woodmen policies and procedures, state laws, and departmental procedures related to the underwriting process.

What we need:

• High School Diploma.
• Comfortable working with computers and data entry.
• Problem solving.
• Ability to work independently.

What we offer:

• Pay: The hourly pay for this position is $19.50. The specific rate will depend on the successful candidate’s qualifications and prior experience.
• Work Arrangements: This is a full-time on-site position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7:00AM-9:00AM. On-site positions work at our Home Office in Rock Island, IL.
• Stability: Modern Woodmen has been Modern Since 1883_SM and exists for our members. We make long-term decisions that provide stability to our employees, financial representatives, and members.
• Respect for Personal Time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional Growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great Culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A Beautiful Office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A Thriving Local Community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It’s home to more than our share of artists, festivals, and fun in every season.
• Exceptional Benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:

• Company-paid retirement plan
• Matching 401(k) Plan
• Medical, Dental, Prescription drug Insurance. We pay 100% of employee health insurance premium and 50% of employee dependents’ premiums.
• Group Term Life Insurance
• Long-term and short-term disability.
• Voluntary benefits: Vision, Flexible Savings Accounts, Accident Insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.

Salary : $20 - $20