Residential Associate - Part Time

For over a century, Home Sweet Home Ministries has stood as a pillar of the community and a beacon of Christs love for the hungry, homeless, and hopeless here in Central Illinois. It is the mission of every member of our staff and our volunteers to demonstrate Christs love through innovative approaches that instill hope, restore lives, and build community. We offer supportive services to those in need providing shelter, food, case management, as well as programs including Bridge of Hope, Rapid Rehousing, and our Bread for Life Co-Op.

Now you, too, can help build upon our traditions and contribute your passion for caring for others and your desire to be a guiding light for Christs love to those caught in the storm by joining our dedicated team. Home Sweet Home Ministries offers employment opportunities for those with a desire to be part of a community committed to helping others.

The schedule for this part-time position will be as follows:

Mon 3:00-11:00; Fri, Sat 3:00-11:00 pm

Part-time employees are offered a benefits package that includes:

• hourly pay of $17/hour, for this shift an additional $1.25 per hour for hours that qualify for shift differential (10p-11p)
• 403(b)retirement plan with employer match (employer match at employee one year anniversary date)
• paid time off
• free on-site meals and beverages

How Youll Help Fulfill the HSHM Mission

Intake/Exit Services

• Receive and process intake paperwork for assistance at point of admission
• Determine eligibility for admission based on Client Services protocol, occupancy, client background check, and client management system precondition notes
• Enter client specific data into agency electronic database
• Orient and settle client into agency residential life
• Receive and process exit paperwork upon client departure

Hospitality Services

• Distribute resources (food, toiletries, linens, etc.) to resident and non-resident clients, based on need and/or structured times
• Observe proper medication compliance during structured medication times
• Manage front desk to ensure professional and courteous response and greeting of clients, volunteers, visitors, and donors
• Warmly answer telephone calls and accurately take down messages for clients and staff
• Establish and maintain ongoing contact with social service agencies so as to assist with client issues

Policies and Procedures

• Monitor and enforce policies and procedures to ensure effective and safe provision of client services
• Maintain confidential client records and documentation to meet service standards and contractual requirements

Accountability

• Check client eligibility before distributing resources
• Check building, grounds and client belongings to ensure safety and security
• Administer drug and alcohol testing to resident and non-resident clients as necessary

Qualifications:

• Mission-oriented with values in harmony with those of Home Sweet Home Ministries, Inc.
• Must be able to work the above-mentioned schedule
• Education and/or experience in a human services field
• Able to multi-task and effectively function in a high stress environment
• Able to identify client need and apply agency or community resources to meet that need
• Able to confront or challenge client behavior, as needed
• Demonstrate good written and verbal communication
• Well organized and self-motivated
• Able to set and observe appropriate personal limits and boundaries
• Knowledge of Microsoft Office (including Outlook, Word, Excel)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.