What are the responsibilities and job description for the Laundry Attendant position at Home2 Suites by Hilton?
Hours vary depending on demand 8a-4p or 3:00pm to 9:00pm, depending on business.
Weekends are required. Previous experience helpful, but not required.
Job Duties:
Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. * Perform quality assurance (QA) requirements for department. * Remove laundry from rooms and/or chutes. * Separate laundry and identify items requiring pre-spotting treatment. * Operate laundry processing equipment at a level of proficiency resulting in an acceptable level of cleanliness and supply of linens. * Advise management when supplies need to be replenished. * Responsible for keeping laundry room and equipment clean and working in a safe manner. * Restock linen on floors as necessary. * Clean and maintain common areas, i.e., elevators, guest laundry, stock and store- rooms, meeting rooms, hallways, stairs, pool and exercise areas, vending area, library, break-room, etc. Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors. * Maintain work areas in a clean and orderly manner. * Restock supplies in all common areas. * Remain highly visible and be readily available for guests at all times. * Take initiative to offer assistance or answer questions throughout the hotel. * Proper administration of key control. * Willingness and ability to train new associates. * Complete maintenance work orders and deliver to the supervisor in a timely manner. * Thoroughly understand and implement the Brand service culture. * Perform all shift checklist responsibilities. * Support team members to ensure the team’s entire workload is completed daily. * May be asked to operate a motor vehicle in the course of running errands for the hotel. * Perform other duties as required.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Work Location: One location
Salary : $14 - $16