Shelter and Outreach Systems Coordinator

Position Summary: The Shelter and Outreach Systems Coordinator will support the coordination and collaboration of shelter and outreach programs with CoC policies and processes. This role involves fostering collaboration between ESG-funded providers and the CoC, ensuring that these programs are fully integrated into Coordinated Entry (CE) and other CoC-wide initiatives. The Coordinator will also focus on addressing service gaps, enhancing data quality, and promoting equitable access to resources.
Primary Responsibilities:System Coordination and ESG Integration:

• Act as the CoC liaison within the shelters and outreach system
• Align shelters and outreach strategies with CoC goals and local priorities.
• Facilitate the integration of shelter and outreach activities into Coordinated Entry (CE) to ensure seamless referrals and prioritization of services.
• Support Shelter and outreach in meeting HUD requirements,such as participating in PIT counts, by-name list meetings, and HMIS data entry.
• Work with the CoC and ESG providers to ensure alignment in funding priorities and system-wide initiatives.
• Advocate for policies and resources that support shelter and outreach success while advancing CoC and ESG goals.

Performance Monitoring and Data Quality:

• Ensure shelters and outreach meet data quality and reporting standards required by HUD and the CoC.
• Identify gaps in services and make recommendations to improve outcomes for clients served by ESG-funded programs.
• Provide training and promote technical assistance to shelter and outreach

Preferred Candidate Qualities:

The ideal candidate will have the following qualities:

• At least 3 years of experience in shelter oversight, outreach, or homelessness services, preferably within a CoC context.
• Strong understanding of HUD funding guidelines for both ESG and CoC programs.
• Excellent communication, facilitation, and problem-solving skills.
• Proven ability to foster collaboration among diverse stakeholders
• Easily adaptable to change and respects others, demonstrating flexibility and team-oriented behavior.
• Strong organizational, communication, interpersonal and problem-solving skills.

Preferred Education / Experience:

The ideal candidate will have the following education and/or experience:

• Associate’s/Bachelor’s / Master’s / MSW in social sciences or social work (a combination of education and experience / lived experience will be considered).
• The ideal candidate will have experience problem-solving collaboratively with diverse individuals, facilitating groups, public speaking, and project management.
• Experience with research and data collection is a plus.
• Comfortability with virtual platforms such as Zoom and Google.
• A combination of education and experience / lived experience will be considered.

Environmental and Working Conditions:

• General office environment; no exposures to extreme heat, cold, dust, or noise.
• Limited travel is required, mileage reimbursable.

Physical and Mental Requirements:

Primarily a sedentary position with occasional standing, sitting, bending, and reaching required. A high energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities.

Compensation:

Commensurate with experience. Excellent benefits include health insurance, generous paid time off, 403b plan, hybrid remote/office schedule, and a respectful work-life balance work environment.

Notices to Applicants:

Homeless Alliance of Western New York, Inc. is an Equal Opportunity Employer (EOE). Please review the Know Your Rights: Workplace Discrimination is Illegal Poster. Homeless Alliance of Western New York, Inc. participates in E-Verify. Please review the E-Verify Participation Poster and the Immigrant and Employee Rights (IER) Right to Work Poster.

Disclaimer:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Job Type: Full-time

Pay: $51,000.00 - $57,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Buffalo, NY 14202

Salary : $51,000 - $57,000