What are the responsibilities and job description for the Shift Leader position at Homemade Ice Cream & Bakery Cafe?
About us
We are a walk-up counter service restaurant established in 2021 with a commitment to high quality food and customer service. We are an independent concept featuring sandwiches, salads, soups, baked goods and ice cream.
**Job Overview:**
We are seeking a dedicated and experienced Shift Leader to join our team. The Shift Leader will play a key role in overseeing operations during designated shifts, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.
**Responsibilities:**
- Supervise and lead a team of employees during assigned shifts
- Ensure smooth operations and exceptional customer service
- Train new employees on company policies, procedures, and standards
- Monitor inventory levels and place orders as needed
- Maintain a clean and organized work environment
- Handle customer inquiries, comments, and complaints promptly and professionally
- Assist in the preparation of food and beverages when needed
**Qualifications:**
- Previous experience in the culinary industry or hospitality management preferred
- Knowledge of food safety practices and regulations
- Strong leadership skills with the ability to motivate and guide a team
- Excellent communication and interpersonal abilities
- Familiarity with kitchen operations, coffee making, catering service, or food service management is a plus
This position offers an exciting opportunity for growth within a dynamic team environment. If you are passionate about delivering exceptional service and have the skills to lead effectively, we invite you to apply for the Shift Leader position.
Job Types: Full-time, Part-time
Pay: $13.50 - $15.50 per hour
Expected hours: 25 – 38 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $16