Compliance Manager

Description

JOB DESCRIPTION
COMPLIANCE MANAGER
Starting Salary: $83,520 - $92,800 annually

WHO WE ARE

HomeRise believes that home has the power to stabilize a person’s life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we’re building a new future for our neighborhoods and the city we love.

BENEFITS

HomeRise provides an excellent comprehensive benefits package including: 100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance; FSA for childcare, medical and commuter expenses; a 403(b) retirement investment plan with employer match; Employee Assistance Program; paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off. We also include PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service); 14 paid holidays with one floating day for your birthday and of course sick time accrual. Other advantages of working for us are: Employee Referral Program, our HERO Award recognizing outstanding performance in the line of duty, sabbatical leave after 5 years of service and a 45-minute paid lunch period per shift.

POSITION OVERVIEW

The Compliance Manager manages the Compliance team responsible for assuring all HomeRise buildings, applicants and current residents are in compliance with all applicable local, state and federal regulatory requirements. The position is a mid-level management position provides housing operations staff with the support necessary to ensure ongoing resident eligibility is maintained at each of our housing sites. The Compliance team is a division within the Housing Operations Department. The Compliance Manager, designs and implements policies and procedures that ensure administrative compliance continually improves and that targeted milestones towards optimal performance are met.

ESSENTIAL FUNCTIONS

• Responsible for providing oversight to the broader Housing Operations Department for tasks related to keeping supportive housing projects in regulatory compliance.
• Acts as point-of-contact and Compliance Liaison for RightSource, a Yardi partner that expedites and automates the affordable housing cycle, from move-in to recertification.
• Stays abreast of and is responsible for disseminating local, state, and federal guidelines as it relates to housing compliance.
• Responsible for maintaining comprehensive project descriptions which include a matrix of demographic restrictions and unit designations.
• Responsible for ensuring the technical terms of subsidy/lender/investor contracts are correctly reflected in property management software (Yardi), up to and including document creation and amendment.
• Able to create collaboration between teams, deliver project or work plan expectations, and achieve interdepartmental goals when put into a leadership role where no direct authority exists.
• Acts as the agency’s point person for housing compliance related inquiries.
• Trains staff to ensure consistent practices and performance across the portfolio.
• Works collaboratively with the Housing Operations Supervisors, Senior Site Managers, and Site Managers to develop standard file and other review practices that will mitigate findings from lender and investor site audits.
• Coordinates with the Asset Management team in reviewing schedule of rental income and works to maximize highly regulated rents for the entire portfolio.
• Prepares regular compliance reports for organization leadership.
• Reviews, monitors, and may be required to submit reports related to occupancy and compliance requirements sent to federal, state, and local agencies including State Finance Agencies, TCAC, HUD, and City/Local Agencies.
• Investigates non-compliance violations and assists in responding to findings for all lender and investor site visits.
• Assists in the lease-up functions at new and existing properties.
• Additional duties as assigned.

POSITION DETAIL

• Location: 251 Post Street, Suite 200 San Francisco
• Currently Hybrid: 3 days in office and 2 remote with travel required to sites throughout San Francisco
• Status: Full-Time / Exempt
• Schedule: Monday through Friday 9 am to 5 pm
• Reports to: Director of Housing Operations

Qualifications

• Bachelor’s degree in business, real estate, or related field preferred.
• Certified Tax Credit Specialist required.
• Reasonable accommodation requests (504) certification or ability to attain this certification with (3) months of hiring.
• Valid and current Certified Occupancy Specialist (COS) or Certified Professional of Occupancy designation or ability to successfully attain either of these certifications within six (6) months of hire date.
• Minimum of five (3) years’ experience working with tax credit and/or affordable housing. Extensive operating knowledge and experience with HUD Occupancy Requirements pursuant to the HUD Handbook 4350.3.
• Experience working with complex financing and subsidy sources that are layered with competing occupancy and demographic restrictions.
• Must have exposure to supportive housing project debt structures and associated regulatory agreements.
• Proficiency with Microsoft Office related programs—specifically Word, Excel and Outlook.
• Able to exercise broad judgment in defining work objectives and determining methods and systems to meet objectives. Must be able to develop solutions to problems of unusual complexity, which require a high degree of creativity and innovation.
• An understanding, sensitivity and experience working in a supportive housing environment and with issues of homelessness and recovery issues.
• Valid phone number required.
• Valid and current California Driver's License.
• Preferred: Advanced experience with Yardi property management software
• Valid and current Certified Occupancy Specialist (COS) or Certified Professional of Occupancy designation or ability to successfully attain either of these certifications within six (6) months of hire date.
• Minimum of five (3) years’ experience working with tax credit and/or affordable housing. Extensive operating knowledge and experience with HUD Occupancy Requirements pursuant to the HUD Handbook 4350.3.
• Experience working with complex financing and subsidy sources that are layered with competing occupancy and demographic restrictions.
• Must have exposure to supportive housing project debt structures and associated regulatory agreements.
• Proficiency with Microsoft Office related programs—specifically Word, Excel and Outlook.
• Able to exercise broad judgment in defining work objectives and determining methods and systems to meet objectives. Must be able to develop solutions to problems of unusual complexity, which require a high degree of creativity and innovation.
• An understanding, sensitivity and experience working in a supportive housing environment and with issues of homelessness and recovery issues.
• Valid phone number required.
• Valid and current California Driver's License.
• Preferred: Advanced experience with Yardi property management software

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at their desk for long period, use hands to finger for computer keyboard input, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk up and down stairs, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Mobility to use standard office equipment, including computer, vision to read printed materials, and a computer screen, and hearing and speech to communicate in person and over the telephone.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are no unusual environmental conditions. Typically, the noise level in the work environment is usually moderately noisy.

EQUAL OPPORTUNITY EMPLOYER

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.

Salary : $83,520 - $92,800